If you don’t do this it may compromise the integrity of the DBS service and introduce risk to your recruitment or licensing arrangements.
As an employer you must not attempt to amend the application form without the applicant’s knowledge and agreement.
You should keep a record of this discussion for internal purposes, it is the employers responsibility to establish the true identity of the applicant through the examination of a range of documents set out in this guidance.
If you are still unable to validate the applicant’s identity using routes 1, 2 or 3, then you should indicate this on the application form at Box W59 and return the form to us.
If the applicant cannot produce a group 1 document then go to route two.
European Economic Area (EEA) Nationals (Non-UK): Where an EEA National has been resident in the UK for five years or less, the registered body should validate identity via route one through the checking of a current passport or current Group 1 Driving Licence (photo card) plus 2 further documents.
Paper driving licences issued before the photocard was introduced in 1998 will remain valid and should not be destroyed. All applicants must initially be considered for route one. If yes, then the applicant must produce 3 documents: At least 1 of the 3 documents above must show the applicant’s current address.
If the applicant has satisfied this route, then the document check is complete.
To do this, you should hold a probing discussion with the applicant about the likely reasons why their identity has not been validated before considering using route three.
If the applicant cannot meet the requirements of route one and two, you should have had a probing discussion with them to establish why they could not meet these requirements and whether there has been a recent or previous change of name that has not been declared.
For route three, the applicant must produce: If the applicant fails to produce the required document set at route three, they will need to be sent for fingerprinting by the police.
If you have tried to use route two, but have been unable to validate the applicant’s identity successfully, you may consider proceeding to route three.
All employers must have tried to take route one and route two before you consider processing through route three.
The applicant will then need to be sent for fingerprinting by the police.