Hutson said retention plays “a big part in all the work we do to create the best experience possible for our people,” and added the company’s retention rate is about half the industry average (Starbucks declined to share the specific figure).
Starbucks’ review of its dress policies closely coincides with an online petition started by a Starbucks employee intended to pressure the company into changing the dress code to allow visible tattoos.
Peet’s Coffee & Tea, which also allows visible tattoos, also has a policy in place that the ink must not display anything offensive. Some employees are complaining about the new look and the financial burden they’ll have to take on to buy new clothes to adhere to the new standards.
Wal-Mart said its took employee feedback into consideration when it updated its dress code, but that the change–in particular adding a required blue vest–was needed to help customers more clearly spot employees. , Richard Reynoso, a Wal-Mart employee, wrote a letter to Wal-Mart’s corporate headquarters saying that he couldn’t afford to comply with the new dress code, according to the .
For example, Pet Smart (PETM) recently started letting employees show off their tattoos at work while retailing giant Wal-Mart (WMT) will soon let its workers wear black pants instead of just khakis.
Dress codes are a delicate balancing act for retail and food-service companies, which try to project an image to customers but not be so strict as to make employees quit.
In the company’s corporate lingo, “partners” are employees.While these elements are admittedly unromantic, they say a lot about an individual and are significant indicators for potential compatibility.3.